Privacy Policy

Last updated: August 29, 2026

1. Introduction

Welcome to Flightitude.com ("we," "our," or "us"), accessible at https://flightitude.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and flight booking services.

By using Flightitude.com, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please discontinue use of our site.

2. Information We Collect

We collect information you provide directly to us, such as:

  • Personal Identification: Full name, passport number, date of birth, nationality.
  • Contact Details: Email address, phone number, mailing address.
  • Booking Information: Flight selections, travel dates, passenger count, seat preferences, fare class.
  • Payment Information: We do not store full card details. Payments are processed through PCI-compliant third-party processors.
  • Communication Records: Emails, chat messages, or support tickets you send us.

We also collect certain information automatically, including:

  • IP address, browser type, and operating system.
  • Pages visited, time spent, referring URLs, and clickstream data.
  • Cookies and similar tracking technologies (see our Cookie Policy).

3. How We Use Your Information

We use the information we collect to:

  • Process and confirm flight bookings and inquiries.
  • Send booking confirmation, itinerary updates, and e-tickets via email.
  • Provide customer support and respond to your requests.
  • Improve and personalize your experience on our platform.
  • Send promotional offers and newsletters (only with your consent).
  • Detect, prevent, and address fraud and security issues.
  • Comply with legal obligations and enforce our Terms of Service.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data with:

  • Airlines & GDS Providers: To complete flight bookings on your behalf (e.g., Amadeus).
  • Payment Processors: With secure, PCI-compliant payment gateways for transaction processing.
  • Service Providers: Email delivery, analytics, and IT infrastructure providers under strict data processing agreements.
  • Legal Authorities: When required by law, court order, or government authority.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, or reporting requirements. Booking records are typically retained for 7 years for tax and regulatory compliance. You may request deletion of your data at any time (subject to legal obligations).

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data ("right to be forgotten").
  • Portability: Request transfer of your data in a machine-readable format.
  • Objection: Object to processing of your data for direct marketing purposes.
  • Withdrawal of Consent: Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, please contact us at support@flightitude.com.

7. Security

We implement industry-standard security measures including TLS encryption for data in transit, encrypted storage for sensitive records, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with an updated date. You are advised to review this policy regularly.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: